Shipping and Delivery – NEAT Stockholm

Shipping and Delivery

NEAT offers free shipping worldwide for orders over €35! 🥳

Standard shipping cost is €4.95, regardless of shipping destination. 

Where do you ship?

NEAT ships posters to over 100 countries, across all continents! Delivery times might vary depending on the country, and you may be liable to pay customs fees when delivering to countries outside of the European Union. 

  
Europe Americas Asia and Oceania Africa and Middle East
Aland Islands Anguilla Afghanistan Algeria
Albania Antigua and Barbuda American Samoa Angola
Andorra Argentina Armenia Bahrain
Austria Aruba Australia Benin
Belarus Bahamas Azerbaijan Botswana
Belgium Barbados Bangladesh Burkina Faso
Bosnia and Herzegovina Belize Bhutan Cameroon
Bulgaria Bermuda Brunei Cape Verde
Croatia Bolivia Cambodia Chad
Cyprus Brazil China Comoros
Czech Republic British Virgin Islands Cook Islands Congo
Denmark Canada Fiji Djibouti
Estonia Cayman Islands French Polynesia Egypt
Faroe Islands Chile Georgia Equatorial Guinea
Finland Colombia Guam Eritrea
France Costa Rica Hong Kong Eswatini
Germany Curaçao India Ethiopia
Gibraltar Dominica Indonesia French Southern Territories
Greece Dominican Republic Japan Gambia
Greenland Ecuador Kazakhstan Ghana
Guernsey El Salvador Kiribati Guinea
Hungary Falkland Islands Kyrgyzstan Guinea-Bissau
Iceland French Guiana Macao Iraq
Ireland Grenada Malaysia Israel
Italy Guadeloupe Maldives Jordan
Jersey Guatemala Mongolia Kenya
Latvia Guyana Myanmar Kuwait
Liechtenstein Haiti Nauru Lebanon
Lithuania Honduras Nepal Lesotho
Luxembourg Jamaica New Caledonia Liberia
Malta Martinique New Zealand Madagascar
Monaco Mexico Niue Malawi
Montenegro Nicaragua Pakistan Mali
Netherlands Panama Papua New Guinea Mauritania
North Macedonia Paraguay Philippines Mauritius
Norway Peru Samoa Mayotte
Poland Puerto Rico Seychelles Morocco
Portugal Saint Kitts and Nevis Singapore Mozambique
Republic of Moldova Saint Pierre and Miquelon Solomon Islands Namibia
Romania Trinidad and Tobago South Korea Niger
Russia Turks and Caicos Sri Lanka Nigeria
San Marino US Virgin Islands Taiwan Oman
Serbia USA Tajikistan Qatar
Slovakia Uruguay Thailand Rwanda
Slovenia Venezuela Turkmenistan Réunion
Spain   Uzbekistan Sao Tome and Principe
Sweden   Vanuatu Saudi Arabia
Switzerland   Vietnam Sierra Leone
Ukraine     South Africa
United Kingdom     St. Helena
      Suriname
      Tanzania
      Tunisia
      Turkey
      Uganda
      United Arab Emirates
      Yemen
      Zambia

 

NOTE! We are currently not shipping to Brazil, Russia or Saint Pierre and Miquelon. We apologise for any inconveniences this might cause. 

Shipping estimates 

Standard Shipping:
3-12 Business days

Shipping times can vary depending on where you want your order to be delivered. For example:

  • Nordics: 3-4 Business Days
  • UK: 3-8 Business Days
  • US: 4-9 Business Days

 Please note that these times are estimates.

Track your order

Your tracking may take a while to update, and we usually allow up to a full business day for the tracking link to be updated with your delivery information. 

Who will ship your order will vary depending on shipping country. Please see the table below for the current breakdown of our shippers and carriers. 

Although this is rare, orders can sometimes be delayed for various reasons: if there is a backlog at the local post office, customs are slow, intense holiday seasons.

 Contact the shipping company that handles your package directly via the link in your tracking email or via one of the following contact routes below:


Area Delivery Country Postal Carrier Shipment Tracking Page
North America
US
DHL Express https://www.dhl.com/en/express/tracking.html
DHL Global Parcel https://www.dhl.de/en/privatkunden/pakete-empfangen/verfolgen.html
Fedex https://www.fedex.com/apps/fedextrack/?action=track
UPS https://www.ups.com/track?loc=en_US&requester=ST/
CA
DHL Express https://www.dhl.com/en/express/tracking.html
DHL Global Parcel https://www.dhl.com/ca-en/home.html
Purolator https://www.purolator.com/en/shipping/tracker
Oceania
AU
Australia Post https://auspost.com.au/mypost/track/#/search
DHL http://www.dhl.com.au/en/express.html
DHL Global Parcel https://www.dhl.com/au-en/home/tracking.html
NZ
DHL Express https://www.dhl.com/en/express/tracking.html
New Zealand Post https://www.nzpost.co.nz/tools/tracking
New Zealand Post https://www.nzpost.co.nz/tools/tracking
Europe
FR
Colissimo https://www.laposte.fr/outils/suivre-vos-envois
GLS https://gls-group.eu/FR/fr/suivi-colis
BE
Bpost https://track.bpost.cloud/btr/web/#/home?lang=fr
DHL Express https://www.dhl.com/en/express/tracking.html
DE
DHL Express https://www.dhl.com/en/express/tracking.html
DHL Express https://www.dhl.com/de-de/home/tracking.html
GB
DHL Express https://www.dhl.com/en/express/tracking.html
Parcel Force https://www.parcelforce.com/track-trace
Royal Mail https://www3.royalmail.com/track-your-item#/
ES
Correos https://www.correos.es/ss/Satellite/site/aplicacion-4000003412473-herramientas_y_apps/detalle_app-sidioma=en_GB
DHL Express https://www.dhl.com/en/express/tracking.html
DHL Global Parcel https://www.dhl.de/en/privatkunden/pakete-empfangen/verfolgen.html
PT
Correos Express https://s.correosexpress.com/search
DHL Global Parcel https://www.dhl.de/en/privatkunden/pakete-empfangen/verfolgen.html
IT
DHL Express https://www.dhl.com/en/express/tracking.html
DHL Global Parcel https://www.dhl.de/en/privatkunden/pakete-empfangen/verfolgen.html
GLS https://www.gls-italy.com/en/services-for-recipients/parcel-tracking
SE
DHL Express https://www.dhl.com/en/express/tracking.html
DHL Global Parcel https://www.dhl.de/en/privatkunden/pakete-empfangen/verfolgen.html
DK
Dao https://www.dao.as/en/private/track-your-parcel?
DHL Express https://www.dhl.com/en/express/tracking.html?
GLS https://gls-group.eu/DK/da/find-pakke
NO
Bring https://sporing.bring.no/sporing/
DHL Express https://www.dhl.com/en/express/tracking.html
FI DHL Express https://www.dhl.com/en/express/tracking.html
NL
DHL Global Parcel https://www.dhl.nl/exp-en/express/tracking.html
TNT https://www.tnt.com/express/nl_nl/site/shipping-tools/tracking.html
CH
DHL Global Parcel https://www.dhl.com/ch-de/home/tracking/tracking-parcel.html
Swiss Post https://service.post.ch/ekp-web/ui/list
AT DHL Global Parcel https://www.dhl.com/at-de/home.html
IE Asendia https://watchmyparcel.com/asendia
Asia & Middle East
JP
DHL Global Parcel https://www.dhl.de/en/privatkunden/pakete-empfangen/verfolgen.html
Yamamoto Transport Co. https://toi.kuronekoyamato.co.jp/cgi-bin/tneko
AE DHL Global Parcel https://www.dhl.com/ae-en/home.html
HK DHL Express https://www.dhl.com/en/express/tracking.html
MX
DHL Global Parcel https://www.dhl.de/en/privatkunden/pakete-empfangen/verfolgen.html
Fedex https://www.fedex.com/apps/fedextrack/?action=track&cntry_code=mx
SG
DHL Global Parcel https://www.dhl.de/en/privatkunden/pakete-empfangen/verfolgen.html
Singapore Post http://parcelsapp.com/en/carriers/singapore-post

 

Custom Charges

Please keep in mind that duties and taxes may apply if an order is shipped to a delivery address outside the EU. These costs are not included in the final price at checkout. 

Import duties and taxes are collected when the shipment reaches your delivery address, and you will be responsible for payment of such import duties and taxes. NEAT has no control over these charges and cannot predict the cost of these charges, since these depend on the shipping destination.

 

Haven't received your order?

It is possible that your order has been delivered to a parcel shop or local pickup point, or that your order has been returned. Here are some steps you can take:

  • Look for an attempted delivery note
  • See if someone else has accepted the delivery on your behalf (family members, neighbours, colleagues etc)
  • Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail
  • Contact the shipping company handling your package directly via the link in your tracking email, or via one of the following contact routes in table of links above. 

Returns Policy

Read our Returns Policy here.

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