Track Your Order
Track Your Order
As soon as your print ships, you'll receive a tracking email from the courier. Tracking can take up to one business day to update after the shipping notification — this is normal.
If your order seems delayed, it may be due to a courier backlog, customs processing, or a busy holiday period. Contact the courier directly via the link in your tracking email.
Courier contact details by country
| Area | Country | Carrier | Tracking |
|---|---|---|---|
| North America | US | DHL Express | dhl.com |
| DHL Global Parcel | dhl.de | ||
| FedEx | fedex.com | ||
| UPS | ups.com | ||
| North America | CA | DHL Express | dhl.com |
| DHL Global Parcel | dhl.com/ca | ||
| Purolator | purolator.com | ||
| Oceania | AU | Australia Post | auspost.com.au |
| DHL Express | dhl.com | ||
| DHL Global Parcel | dhl.com/au | ||
| Oceania | NZ | DHL Express | dhl.com |
| New Zealand Post | nzpost.co.nz | ||
| Europe | SE | DHL Express | dhl.com |
| DHL Global Parcel | dhl.de | ||
| Europe | GB | DHL Express | dhl.com |
| Parcel Force | parcelforce.com | ||
| Royal Mail | royalmail.com | ||
| Europe | DE | DHL Express | dhl.com |
| DHL Global Parcel | dhl.com/de | ||
| Europe | FR | Colissimo | laposte.fr |
| GLS | gls-group.eu | ||
| Europe | NL | DHL Global Parcel | dhl.nl |
| TNT | tnt.com | ||
| Europe | DK | Dao | dao.as |
| DHL Express | dhl.com | ||
| GLS | gls-group.eu/DK | ||
| Europe | NO | Bring | bring.no |
| DHL Express | dhl.com | ||
| Europe | FI | DHL Express | dhl.com |
| Europe | CH | DHL Global Parcel | dhl.com/ch |
| Swiss Post | post.ch | ||
| Europe | AT | DHL Global Parcel | dhl.com/at |
| Europe | IE | Asendia | watchmyparcel.com |
| Asia | JP | DHL Global Parcel | dhl.de |
| Yamato Transport | kuronekoyamato.co.jp | ||
| Asia | HK | DHL Express | dhl.com |
| Asia | SG | Singapore Post | parcelsapp.com |
| Middle East | AE | DHL Global Parcel | dhl.com/ae |
Haven't received your order?
If your tracking shows delivered but you haven't received anything:
- Check for an attempted delivery card
- Ask neighbours or family if someone accepted it on your behalf
- Check your mailbox — some smaller parcels are left there
- Contact the courier directly via your tracking link
Still no luck? Email me at info@neatstockholm.com and I'll look into it.
More on shipping and delivery: Shipping and Delivery.
