Track your order – NEAT Stockholm

Track your order

 

Track your order

As soon as your print is ready to ship, an email will be sent to you from the courier company with a tracking link. 

Your tracking may take a while to update, and we usually allow up to a full business day for the tracking link to be updated with your delivery information. 

Who will ship your order will vary depending on shipping country. Please see the table below for the current breakdown of our shippers and carriers. 

Although this is rare, orders can sometimes be delayed for various reasons: if there is a backlog at the local post office, customs are slow, intense holiday seasons.

Contact the shipping company that handles your package directly via the link in your tracking email or via one of the following contact routes below:


Area Delivery Country Postal Carrier Shipment Tracking Page
North America
US
DHL Express https://www.dhl.com/en/express/tracking.html
DHL Global Parcel https://www.dhl.de/en/privatkunden/pakete-empfangen/verfolgen.html
Fedex https://www.fedex.com/apps/fedextrack/?action=track
UPS https://www.ups.com/track?loc=en_US&requester=ST/
CA
DHL Express https://www.dhl.com/en/express/tracking.html
DHL Global Parcel https://www.dhl.com/ca-en/home.html
Purolator https://www.purolator.com/en/shipping/tracker
Oceania
AU
Australia Post https://auspost.com.au/mypost/track/#/search
DHL http://www.dhl.com.au/en/express.html
DHL Global Parcel https://www.dhl.com/au-en/home/tracking.html
NZ
DHL Express https://www.dhl.com/en/express/tracking.html
New Zealand Post https://www.nzpost.co.nz/tools/tracking
New Zealand Post https://www.nzpost.co.nz/tools/tracking
Europe
FR
Colissimo https://www.laposte.fr/outils/suivre-vos-envois
GLS https://gls-group.eu/FR/fr/suivi-colis
BE
Bpost https://track.bpost.cloud/btr/web/#/home?lang=fr
DHL Express https://www.dhl.com/en/express/tracking.html
DE
DHL Express https://www.dhl.com/en/express/tracking.html
DHL Express https://www.dhl.com/de-de/home/tracking.html
GB
DHL Express https://www.dhl.com/en/express/tracking.html
Parcel Force https://www.parcelforce.com/track-trace
Royal Mail https://www3.royalmail.com/track-your-item#/
ES
Correos https://www.correos.es/ss/Satellite/site/aplicacion-4000003412473-herramientas_y_apps/detalle_app-sidioma=en_GB
DHL Express https://www.dhl.com/en/express/tracking.html
DHL Global Parcel https://www.dhl.de/en/privatkunden/pakete-empfangen/verfolgen.html
PT
Correos Express https://s.correosexpress.com/search
DHL Global Parcel https://www.dhl.de/en/privatkunden/pakete-empfangen/verfolgen.html
IT
DHL Express https://www.dhl.com/en/express/tracking.html
DHL Global Parcel https://www.dhl.de/en/privatkunden/pakete-empfangen/verfolgen.html
GLS https://www.gls-italy.com/en/services-for-recipients/parcel-tracking
SE
DHL Express https://www.dhl.com/en/express/tracking.html
DHL Global Parcel https://www.dhl.de/en/privatkunden/pakete-empfangen/verfolgen.html
DK
Dao https://www.dao.as/en/private/track-your-parcel?
DHL Express https://www.dhl.com/en/express/tracking.html?
GLS https://gls-group.eu/DK/da/find-pakke
NO
Bring https://sporing.bring.no/sporing/
DHL Express https://www.dhl.com/en/express/tracking.html
FI DHL Express https://www.dhl.com/en/express/tracking.html
NL
DHL Global Parcel https://www.dhl.nl/exp-en/express/tracking.html
TNT https://www.tnt.com/express/nl_nl/site/shipping-tools/tracking.html
CH
DHL Global Parcel https://www.dhl.com/ch-de/home/tracking/tracking-parcel.html
Swiss Post https://service.post.ch/ekp-web/ui/list
AT DHL Global Parcel https://www.dhl.com/at-de/home.html
IE Asendia https://watchmyparcel.com/asendia
Asia & Middle East
JP
DHL Global Parcel https://www.dhl.de/en/privatkunden/pakete-empfangen/verfolgen.html
Yamamoto Transport Co. https://toi.kuronekoyamato.co.jp/cgi-bin/tneko
AE DHL Global Parcel https://www.dhl.com/ae-en/home.html
HK DHL Express https://www.dhl.com/en/express/tracking.html
MX
DHL Global Parcel https://www.dhl.de/en/privatkunden/pakete-empfangen/verfolgen.html
Fedex https://www.fedex.com/apps/fedextrack/?action=track&cntry_code=mx
SG
DHL Global Parcel https://www.dhl.de/en/privatkunden/pakete-empfangen/verfolgen.html
Singapore Post http://parcelsapp.com/en/carriers/singapore-post

 

Haven't received your order?

It is possible that your order has been delivered to a parcel shop or local pickup point, or that your order has been returned to us. Here are some steps you can take:

- Look for an attempted delivery note

- See if someone else has accepted the delivery on your behalf (family members, neighbours, colleagues etc)

- Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail

Contact the shipping company handling your package directly via the link in your tracking email, or via one of the following contact routes in table of links above. 

 

Read more about Shipping & Delivery here.

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